TERMS OF SERVICE

Last Updated: 11/27/2025 Effective Date: 11/27/2025

ACCEPTANCE OF TERMS

Welcome to gantry (the "Service"). These Terms of Service (these "Terms") are a legal agreement between you ("you" or "User") and Gantry LLC, a Wisconsin Limited Liability Company ("Company," "we," "us," or "our").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

If you are using the Service on behalf of an organization (such as your employer), you represent and warrant that you have the authority to bind that organization to these Terms, and "you" and "User" will refer to that organization.

1. DEFINITIONS

1.1 "Account" means your registered account for accessing and using the Service.

1.2 "Content" means any text, data, information, software, graphics, photographs, videos, audio, or other materials.

1.3 "Service" means the gantry software-as-a-service platform, including all features, functionality, and content provided by Company at https://trygantry.com and through mobile applications, APIs, and other interfaces.

1.4 "Subscription Plan" means the specific pricing plan and feature set you have selected for your Account (e.g., Free, Starter, Pro, Enterprise).

1.5 "User Content" means any Content that you upload, submit, post, transmit, or otherwise make available through the Service.

1.6 "Intellectual Property Rights" means all patent rights, copyright rights, trademark rights, trade secret rights, and any other intellectual property rights recognized in any country or jurisdiction in the world.

2. ELIGIBILITY

2.1 Age Requirement. You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you meet this age requirement.

2.2 Legal Capacity. You must have the legal capacity to enter into a binding contract. If you do not have such capacity, you may not use the Service.

2.3 Compliance with Laws. You must comply with all applicable laws and regulations in your use of the Service.

2.4 Prohibited Jurisdictions. The Service is not available in countries subject to U.S. export restrictions or sanctions, including Cuba, Iran, North Korea, Syria, Crimea.

3. ACCOUNT REGISTRATION AND SECURITY

3.1 Account Creation. To access certain features of the Service, you must create an Account by providing:

Your full name
Email address
Password

3.2 Accurate Information. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.3 Account Security. You are responsible for:

Maintaining the confidentiality of your Account credentials
All activities that occur under your Account
Notifying us immediately of any unauthorized use of your Account

We are not liable for any loss or damage arising from your failure to protect your Account credentials.

3.4 One Account Per User. You may not create more than one Account, and you may not share your Account with others.

3.5 Account Termination for False Information. We reserve the right to suspend or terminate your Account if any information you provide is inaccurate, false, or incomplete.

4. SUBSCRIPTION PLANS AND BILLING

4.1 Subscription Plans. We offer the following Subscription Plans:

Plan	Price	Features	Billing Cycle
Monthly Plan	$11/month	All gantry features	Monthly
Annual Plan	$110/year	All gantry features	Annual

Current pricing is available at https://trygantry.com/pricing.

4.2 Free Trials. We may offer a free trial period for certain Subscription Plans. The free trial period is 7 days unless otherwise specified. At the end of the free trial, your Account will automatically convert to a paid subscription unless you cancel before the trial period ends.

4.3 Billing and Payment.

Billing Cycle: Paid subscriptions are billed in advance on a monthly or annual basis (as selected by you). Automatic Renewal: Your subscription will automatically renew at the end of each billing cycle unless you cancel before the renewal date. Payment Method: You must provide a valid payment method (credit card, debit card, or other accepted payment method). Authorization: By providing a payment method, you authorize us to charge the applicable fees to that payment method.

4.4 Price Changes. We reserve the right to change our pricing at any time. Price changes will take effect at the start of your next billing cycle after we provide you with at least 30 days' notice. If you do not agree to the price change, you may cancel your subscription.

4.5 Taxes. All fees are exclusive of taxes. You are responsible for paying all applicable taxes, including sales tax, VAT, GST, and other indirect taxes. We will collect such taxes if required by law.

4.6 Refunds. All fees are non-refundable except as required by law or as expressly stated in these Terms. If you cancel your subscription, you will continue to have access to the Service until the end of your current billing cycle, but you will not receive a refund for any unused portion.

4.7 Late Payment. If we do not receive payment from your payment method, we may suspend or terminate your Account. You will be responsible for all costs of collection, including reasonable attorneys' fees.

4.8 Downgrades. If you downgrade to a lower-tier Subscription Plan, you may lose access to certain features, and your User Content may be subject to storage limits. We are not responsible for any loss of User Content resulting from a downgrade.

5. LICENSE AND RESTRICTIONS

5.1 License Grant. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your internal business purposes (or personal purposes, if using a personal plan).

5.2 License Restrictions. You may not:

Copy, modify, or create derivative works of the Service
Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Service
Rent, lease, lend, sell, sublicense, assign, distribute, publish, transfer, or otherwise make the Service available to third parties
Remove, alter, or obscure any proprietary notices (copyright, trademark, etc.) on the Service
Use the Service to build a competitive product or service
Use the Service in any manner that violates applicable laws or regulations
Use the Service to send spam, malware, viruses, or other harmful code
Attempt to gain unauthorized access to the Service or related systems

5.3 API Usage. If we provide API access, you must comply with our API Terms of Use. API access may be subject to rate limits and other restrictions.

5.4 Third-Party Services. The Service may integrate with third-party services (e.g., payment processors, cloud storage, authentication providers). Your use of such third-party services is governed by their respective terms of service and privacy policies.

6. USER CONTENT

6.1 User Content Ownership. You retain all ownership rights in your User Content. We do not claim ownership of any User Content you upload or submit through the Service.

6.2 License to User Content. By uploading or submitting User Content to the Service, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content in connection with:

Providing and improving the Service
Promoting the Service (with your permission)
Complying with legal obligations

This license terminates when you delete your User Content from the Service, except that:

Deletion may not be immediate due to technical or operational limitations (e.g., backups)
We may retain User Content as required by law or to resolve disputes

6.3 User Content Restrictions. You may not upload, submit, or transmit User Content that:

Infringes any Intellectual Property Rights of others
Contains viruses, malware, or other harmful code
Violates any applicable law or regulation
Is defamatory, obscene, pornographic, abusive, or harassing
Promotes illegal activities, violence, or discrimination
Impersonates another person or entity
Contains private or confidential information of others without authorization

6.4 Content Monitoring. We have no obligation to monitor User Content, but we reserve the right to:

Review, edit, or remove User Content that violates these Terms
Suspend or terminate Accounts that violate these Terms
Cooperate with law enforcement in investigating illegal activities

6.5 Backup Responsibility. You are solely responsible for backing up your User Content. We are not responsible for any loss or corruption of User Content.

7. INTELLECTUAL PROPERTY

7.1 Service Ownership. The Service, including all Content (other than User Content), features, functionality, software, text, graphics, logos, and trademarks, is owned by Company or its licensors and is protected by U.S. and international copyright, trademark, patent, and other Intellectual Property Rights.

7.2 Trademarks. Gantry LLC, The gantry logo, gantry, and other Company marks are trademarks or registered trademarks of Company. You may not use our trademarks without our prior written consent.

7.3 Feedback. If you provide us with feedback, suggestions, or ideas about the Service ("Feedback"), you grant us an unlimited, irrevocable, perpetual, sublicensable, transferable, royalty-free license to use, modify, and incorporate such Feedback into the Service without any obligation to you.

8. ACCEPTABLE USE POLICY

8.1 Prohibited Activities. You may not use the Service to:

Illegal Activities:

Violate any local, state, national, or international law or regulation
Promote or facilitate illegal activities (e.g., drug trafficking, money laundering, fraud)

Abuse and Harassment:

Harass, threaten, intimidate, or abuse other users
Engage in hate speech, discrimination, or bullying

Spam and Unsolicited Communications:

Send spam, phishing emails, or unsolicited commercial messages
Use the Service for bulk email marketing without recipients' consent

Security Violations:

Attempt to gain unauthorized access to the Service or other users' Accounts
Interfere with or disrupt the Service or servers/networks connected to the Service
Use automated tools (bots, scrapers, crawlers) without our permission
Probe, scan, or test the vulnerability of the Service
Circumvent security features or authentication measures

Intellectual Property Violations:

Upload Content that infringes copyright, trademark, patent, or other Intellectual Property Rights
Distribute pirated software, illegal content, or stolen materials

Malicious Code:

Upload or transmit viruses, worms, malware, ransomware, or other harmful code

Misrepresentation:

Impersonate another person, company, or entity Falsely state or misrepresent your affiliation with any person or entity

Resource Abuse:

Excessively use system resources in a manner that negatively impacts other users
Use the Service in a way that overloads our servers or infrastructure

8.2 Enforcement. If you violate this Acceptable Use Policy, we may:

Issue a warning
Suspend or limit your access to the Service
Terminate your Account
Remove or disable access to violating Content
Report violations to law enforcement

9. TERMINATION AND SUSPENSION

9.1 Termination by You. You may terminate your Account at any time by:

Canceling your subscription through your Account settings
Contacting us at support@trygantry.com

Upon termination, you will continue to have access to the Service until the end of your current billing cycle. No refunds will be provided for any unused portion of your subscription.

9.2 Termination by Us. We may suspend or terminate your Account at any time, with or without notice, if:

You violate these Terms
You fail to pay applicable fees
We are required to do so by law
We discontinue the Service (with 30 days' notice)

9.3 Effect of Termination. Upon termination:

Your license to use the Service will immediately terminate
We may delete your Account and User Content
You must immediately cease all use of the Service

9.4 Survival. The following sections will survive termination: Sections 6.2 (License to User Content), 7 (Intellectual Property), 10 (Disclaimer of Warranties), 11 (Limitation of Liability), 12 (Indemnification), 13 (Dispute Resolution), and 15 (General Provisions).

10. DISCLAIMER OF WARRANTIES

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING:

IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES
WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF CONTENT

WE DO NOT GUARANTEE:

Uptime or availability (while we strive for high availability, we do not guarantee 99.9% uptime or any specific uptime percentage unless you have a separate Service Level Agreement)
Data security or backup (you are responsible for backing up your User Content)
Compatibility with third-party services

USE OF THE SERVICE IS AT YOUR OWN RISK.

11. LIMITATION OF LIABILITY

11.1 Liability Cap. TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF:

THE TOTAL AMOUNT YOU PAID TO US IN THE 12 MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY; OR
$100.

11.2 Exclusion of Damages. TO THE FULLEST EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:

INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES
LOSS OF GOODWILL OR REPUTATION
COST OF SUBSTITUTE SERVICES

EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11.3 Basis of the Bargain. You acknowledge that the limitations of liability in this Section 11 are a fundamental part of the basis of the bargain between you and us, and that we would not provide the Service without these limitations.

11.4 Exceptions. Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for incidental or consequential damages. In such jurisdictions, our liability will be limited to the fullest extent permitted by law.

12. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Company, its affiliates, and their respective officers, directors, employees, agents, and representatives from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

Your use of the Service;
Your violation of these Terms;
Your violation of any rights of another party, including Intellectual Property Rights;
Your User Content; or
Your violation of any applicable laws or regulations.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you will cooperate with us in asserting any available defenses.

13. DISPUTE RESOLUTION

13.1 Informal Resolution. Before filing a claim, you agree to contact us at legal@trygantry.com and attempt to resolve the dispute informally. We will attempt to resolve the dispute informally by contacting you via email. If the dispute is not resolved within 30 days, either party may proceed to arbitration or small claims court.

13.2 Binding Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding arbitration, rather than in court, except that:

You may assert claims in small claims court if your claims qualify
Either party may seek injunctive or equitable relief in court to prevent infringement of Intellectual Property Rights

Arbitration Rules:

Arbitration will be conducted by the American Arbitration Association (AAA) under its Commercial Arbitration Rules and Supplementary Procedures for Consumer-Related Disputes (the "AAA Rules").
The AAA Rules are available at www.adr.org or by calling 1-800-778-7879.
The arbitrator will apply the substantive law of Wisconsin (without regard to conflict of laws principles).

Arbitration Process:

The arbitration will be conducted by a single, neutral arbitrator.
The arbitrator's decision will be final and binding, and may be entered as a judgment in any court of competent jurisdiction.
The arbitrator may award any relief that would be available in court, including attorneys' fees and costs if authorized by law.

Costs:

Each party will pay its own arbitration fees, except that if you are a consumer (not a business), we will pay all AAA filing, administration, and arbitrator fees for claims totaling less than $10,000 (unless the arbitrator determines the claims are frivolous).

Location:

If you are a consumer, arbitration will take place in the county where you reside. If you are a business, arbitration will take place in Milwaukee County, Wisconsin.

13.3 Class Action Waiver. YOU AND COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, REPRESENTATIVE, OR MULTI-PARTY ACTION.

Unless both you and Company agree otherwise, the arbitrator may not consolidate more than one person's claims and may not preside over any form of class, collective, representative, or multi-party proceeding.

If this Class Action Waiver is found to be unenforceable, the entirety of this arbitration provision (Section 13.2) shall be null and void.

13.4 Opt-Out. You have the right to opt out of the arbitration provision and class action waiver. To opt out, you must notify us in writing within 30 days of first accepting these Terms. Your opt-out notice must include:

Your full name
Email address associated with your Account
Statement that you wish to opt out of arbitration

Send your opt-out notice to:

Gantry LLC, Attn: Legal Department – Arbitration Opt-Out, 790 N Milwaukee St Ste 302 #666218, Milwaukee, WI 53202, USA

Email: legal@trygantry.com

If you opt out, you will not be bound by the arbitration provision, but all other provisions of these Terms will still apply.

13.5 Governing Law. These Terms shall be governed by and construed in accordance with the laws of the State of Wisconsin, without regard to its conflict of laws principles.

13.6 Venue. If arbitration is not required (e.g., you opt out or the dispute is not arbitrable), any legal action arising out of or related to these Terms shall be filed exclusively in the state or federal courts located in Milwaukee County, Wisconsin, and you consent to the personal jurisdiction of such courts.

14. DMCA COPYRIGHT POLICY

14.1 Copyright Infringement Notification. We respect the Intellectual Property Rights of others and expect our users to do the same. In accordance with the Digital Millennium Copyright Act (DMCA), we will respond to notices of alleged copyright infringement that comply with the DMCA and other applicable laws.

15. PRIVACY AND DATA SECURITY

15.1 Privacy Policy. Our Privacy Policy explains how we collect, use, and share your personal information. By using the Service, you agree to our Privacy Policy.

15.2 Data Security. We implement reasonable security measures to protect your data, but we cannot guarantee absolute security. See Section 10 (Disclaimer of Warranties) for details.

16. CHANGES TO TERMS

16.1 Modifications. We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by:

Posting the updated Terms on the Service with a new "Last Updated" date
Sending you an email notification (to the email address associated with your Account)
Displaying a prominent notice on the Service

16.2 Effective Date. Material changes will take effect 30 days after we provide notice. Non-material changes (e.g., clarifications, formatting) will take effect immediately upon posting.

16.3 Continued Use. Your continued use of the Service after the effective date of the updated Terms constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must stop using the Service and cancel your Account.

17. GENERAL PROVISIONS

17.1 Entire Agreement. These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Company with respect to the Service and supersede all prior agreements, understandings, and communications, whether written or oral.

17.2 Assignment. You may not assign or transfer these Terms or your Account without our prior written consent. We may assign these Terms without your consent in connection with a merger, acquisition, or sale of assets.

17.3 Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

17.4 Waiver. No waiver of any provision of these Terms shall be effective unless in writing and signed by Company. No waiver of any breach shall constitute a waiver of any other breach.

17.5 Force Majeure. We shall not be liable for any delay or failure to perform our obligations under these Terms due to causes beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, government actions, or interruptions in internet or telecommunications services.

17.6 Export Compliance. You agree to comply with all applicable export control laws and regulations, including the U.S. Export Administration Regulations and International Traffic in Arms Regulations. You represent that you are not located in, under the control of, or a national or resident of any country subject to U.S. export restrictions or sanctions.

17.7 Government Users. If you are a U.S. government entity, the Service is a "commercial item" as defined in 48 C.F.R. §2.101 and is provided with only those rights as are granted to all other users under these Terms.

17.8 Relationship. Nothing in these Terms creates a partnership, joint venture, agency, employment, or fiduciary relationship between you and Company.

17.9 Third-Party Beneficiaries. These Terms are for the benefit of you and Company only, and no third party shall have any right to enforce these Terms.

17.10 Notices. Notices to you may be sent to the email address associated with your Account. Notices to us must be sent to legal@trygantry.com. Notices are deemed received when sent (for email) or upon receipt (for mail).

17.11 Language. These Terms are written in English. Any translation is provided for convenience only. In the event of any conflict between the English version and a translated version, the English version shall prevail.

17.12 California Residents. If you are a California resident, you waive California Civil Code Section 1542, which states: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party."

18. CONTACT US

If you have questions about these Terms, please contact us:

Gantry LLC 790 N Milwaukee St Ste 302 #666218, Milwaukee, WI 53202, USA

Email: support@trygantry.com