PRIVACY POLICY
Last Updated: 11/05/2026 Effective Date: 11/05/2026
1. Introduction
Gantry LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:
- Visit our website at https://trygantry.com (the "Site")
- Join our waiting list or sign up for one of our free resources
- Use our Gantry software-as-a-service platform (the "Service")
- Interact with us through email, social media, or other channels
Please read this Privacy Policy carefully. By accessing or using our Site or Service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, do not use our Site or Service.
This Privacy Policy applies to information we collect on the Site, through the Service, and in email and other electronic messages between you and us. It does not apply to information collected by third parties, including through any website or content that may link to or be accessible from the Site or Service.
2. Information We Collect
2.1 Information You Provide
Waiting List and Email Signups: When you join our waiting list or sign up for a free resource (such as a printable or a tracker), we collect:
- Email address
- First name (optional)
- The page and form you signed up from
- A discount code, if you request one
Account Information: When you create an account for the Service, we collect:
- Email address
- Password (stored only as a one-way hash)
- Payment information, which is collected and processed by Stripe. We do not receive or store your full card number.
Household Content: The tasks, schedules, reminders, and other information you enter into the Service.
Communications: Messages you send us, such as support requests, feedback, and replies to our emails.
2.2 Information Collected Automatically
When you visit the Site or use the Service, we and our service providers automatically collect:
- IP address and the general location derived from it (country, region, city)
- Browser type, operating system, and device type
- Pages visited, the page that referred you, and the time and date of visits
- Actions such as joining the waiting list or signing up for a free resource
Usage analytics are collected by Google Analytics using cookies. Visitors in the EEA, UK, and Switzerland are asked first, and we honor Global Privacy Control signals. See Section 8 (Cookies and Similar Technologies).
2.3 Information from Third Parties
We receive limited information from our service providers, such as payment status from Stripe and email delivery and unsubscribe status from Kit and Mailgun.
2.4 Sensitive Personal Information
We do not ask for sensitive personal information. Please keep in mind, however, that tasks, reminders, and appointments you enter may indirectly include personal or sensitive information.
3. How We Use Your Information
We use the information we collect for the following purposes:
3.1 To Provide and Maintain the Service
- Create and manage your account
- Process transactions and send transaction notifications
- Provide customer support and respond to inquiries
- Perform technical operations (hosting, security, backups)
- Troubleshoot and fix technical issues
3.2 To Improve the Site and Service
- Understand which pages and features are useful
- Test new features and improve design
3.3 To Communicate With You
- Send the free resources you request, and tell you when the Service is available
- Send occasional emails about running a household, if you signed up for a free resource. Every email includes an unsubscribe link.
- Send service-related announcements and notices about changes to our policies or terms
- Respond to your comments, questions, and requests
3.4 For Security and Fraud Prevention
- Detect and prevent fraud, abuse, and security threats
- Enforce our Terms of Service
3.5 For Legal Compliance
- Comply with applicable laws and respond to lawful requests
- Protect our rights, privacy, safety, or property, and resolve disputes
3.6 Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), UK, or Switzerland, our legal basis for using your personal information depends on the context:
- Contractual Necessity: to provide the Service you signed up for
- Legitimate Interests: to keep the Site and Service secure, prevent fraud, and reply to messages
- Legal Obligation: to comply with applicable laws
- Consent: for analytics cookies, which we set only if you allow them, and for marketing emails
You can withdraw consent at any time: use "Cookie settings" at the bottom of any page for analytics cookies, or the unsubscribe link in any email. See Section 6 (Your Privacy Rights).
4. How We Share Your Information
We do not sell your personal information, and we do not share it for targeted (cross-context behavioral) advertising. We share information only in the following circumstances:
4.1 Service Providers
We share information with vendors who perform services on our behalf:
| Service Provider | Purpose | Data Shared |
|---|---|---|
| DigitalOcean | Hosting, database, and file storage | All data stored by the Site and Service |
| Stripe | Payment processing | Billing information, transaction data |
| Kit | Waiting list and free-resource emails | Email address, first name, signup source, email preferences |
| Mailgun | Account and transactional emails (such as password resets) | Email address, message content |
| Google Analytics | Usage analytics. Not used for advertising. | Device data, usage data, IP address |
These service providers may use your information only to provide their services to us.
4.2 Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site before your information is transferred and becomes subject to a different privacy policy.
4.3 Legal Requirements
We may disclose your information if required to do so by law, in response to court orders, subpoenas, or other lawful requests, or when we believe in good faith that disclosure is necessary to protect our rights, property, or safety, or that of our users or the public.
4.4 With Your Consent
We may share your information with third parties when you have given us explicit consent to do so.
4.5 Aggregated and De-identified Information
We may share aggregated or de-identified information that cannot reasonably be used to identify you.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account information and household content | Duration of account + 5 years | Provide Service, legal compliance |
| Transaction records | 7 years after transaction | Financial record-keeping, tax compliance |
| Support communications | 5 years after closure | Customer service |
| Waiting list and email signups | Until you unsubscribe or ask us to delete it + 6 months | Email communications, compliance |
| Usage logs and analytics | 2 years | Security, analytics, legal compliance |
When we no longer need your personal information, we delete it or anonymize it so it can no longer identify you. You can request deletion at any time. See Section 6 (Your Privacy Rights).
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information.
6.1 Rights for EEA, UK, and Swiss Residents (GDPR)
If you are located in the European Economic Area, United Kingdom, or Switzerland, you have the right to:
- Access: request a copy of the personal information we hold about you and information about how we process it
- Rectification: request correction of inaccurate or incomplete personal information
- Erasure: request deletion of your personal information in certain circumstances
- Restriction: request that we limit how we use your personal information
- Portability: receive your personal information in a structured, machine-readable format, or have it transferred to another provider
- Object: object to processing based on legitimate interests, and to direct marketing
- Withdraw Consent: withdraw consent at any time, without affecting the lawfulness of earlier processing
- Complain: lodge a complaint with your local data protection authority
To exercise these rights, contact us at privacy@trygantry.com.
6.2 Rights for California Residents (CCPA)
If you are a California resident, you have the right to:
- Know: request the categories and specific pieces of personal information we have collected, the categories of sources, the business purposes, and the categories of third parties with whom we share it
- Delete: request deletion of your personal information (subject to certain exceptions)
- Correct: request correction of inaccurate personal information
- Opt Out of Sale or Sharing: we do not sell or share personal information, and we treat a Global Privacy Control signal as an opt-out
- Non-Discrimination: we will not discriminate against you for exercising your rights
Submit a request via privacy@trygantry.com. We will verify your identity (and may request additional information) and respond within 45 days, which we may extend by 45 days if necessary. You may designate an authorized agent to submit requests on your behalf. The agent must provide written authorization signed by you and proof of their identity, and we may still verify your identity.
6.3 Rights for Texas Residents (TDPSA)
If you are a Texas resident, you have the right to confirm whether we process your personal data, and to access, correct, delete, and obtain a portable copy of it. You also have the right to opt out of targeted advertising, the sale of personal data, and profiling in furtherance of decisions with legal or similarly significant effects. We do not engage in any of these.
Universal Opt-Out Mechanism: We honor Global Privacy Control (GPC) browser signals. Enable GPC in your browser to automatically opt out.
Submit a request via privacy@trygantry.com. We will respond within 45 days, which we may extend by 15 days if necessary. If we deny your request, you may appeal by emailing privacy@trygantry.com within 10 days. We will respond to an appeal within 60 days. If we deny your appeal, you may contact the Texas Attorney General.
6.4 Rights for Residents of Other U.S. States
Residents of other states with comprehensive privacy laws, such as Virginia, Colorado, Connecticut, Utah, and Oregon, have similar rights under their state laws. Contact us at privacy@trygantry.com to exercise your rights.
7. International Data Transfers
Gantry LLC is based in the United States. If you access our Site or Service from outside the United States, your information may be transferred to, stored, and processed in the United States and other countries where we or our service providers operate.
7.1 For EEA, UK, and Swiss Residents
The service providers that process personal information for us (listed in Section 4.1) are based in, or process data in, the United States. When personal information from the European Economic Area, the United Kingdom, or Switzerland is transferred to them, we rely on:
- Standard Contractual Clauses approved by the European Commission (with the UK International Data Transfer Addendum and Swiss amendments where they apply), which are included in each provider's data processing terms; and
- for providers certified under the EU-U.S. Data Privacy Framework, its UK Extension, or the Swiss-U.S. Data Privacy Framework, that certification. You can check a provider's certification at dataprivacyframework.gov.
You may request a copy of the safeguards that apply to a transfer by contacting privacy@trygantry.com.
8. Cookies and Similar Technologies
Cookies are small text files stored on your device when you visit a website. We use a small number of them, plus browser storage, listed below. We do not use advertising cookies, web beacons, or tracking pixels.
8.1 Cookies and Storage We Use
| Name | Type | Purpose | Duration |
|---|---|---|---|
| _gantry_session | Essential | Keeps you signed in and protects forms against cross-site request forgery | Until you close your browser |
| remember_user_token | Essential | Keeps you signed in if you choose "Remember me" | 2 weeks |
| cc_cookie | Essential | Remembers your cookie choice (only set if you were asked) | 6 months |
| gantry:exitIntent:shown, gantry:exitIntent:signedUp | Functional (browser storage, not cookies) | Stop our waiting-list prompt from showing again after you have seen it or signed up | Until you close the tab, and until you clear site data |
| _ga, _ga_* | Analytics (Google Analytics) | Count visits and show which pages are useful. Not used for advertising. | 2 years |
8.2 Your Choices
- EEA, UK, and Switzerland: if your browser is set to a European time zone, we ask before setting analytics cookies, and analytics stay off unless you allow them. Our analytics provider also treats visits from these regions as not consented by default.
- Cookie settings: if you were asked, you can change your choice at any time from "Cookie settings" at the bottom of any page. Withdrawing consent deletes the analytics cookies.
- Global Privacy Control (GPC): if your browser sends a GPC signal, we do not load analytics at all, wherever you are. We also treat it as an opt-out of the sale or sharing of personal information, targeted advertising, and profiling, none of which we engage in.
- Do Not Track (DNT): we do not respond to DNT signals, which have no common standard. Use GPC instead.
- Browser settings: most browsers let you block or delete cookies. Blocking essential cookies will stop sign-in from working.
- Google's opt-out: you can install the Google Analytics Opt-out Browser Add-on.
9. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information, including:
- Encryption of data in transit (TLS)
- Passwords stored only as one-way hashes
- Access to production systems limited to those who need it
- Hosting with a provider that operates secured data centers
No method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. Please keep your account credentials confidential, use a strong, unique password, and tell us immediately about any unauthorized access.
If a data breach compromises your personal information, we will notify you and the relevant authorities within the timeframe required by applicable law, describe what happened and what information was affected, and suggest steps you can take to protect yourself.
10. Children's Privacy
Our Site and Service are not directed to children under the age of 18, and we do not knowingly collect personal information from them. If you are under 18, do not register for an account or provide any personal information.
If we learn that we have collected personal information from a child under 18, we will delete it as quickly as possible. If you believe we have, contact us immediately at privacy@trygantry.com.
11. Third-Party Links
Our Site and Service may contain links to third-party websites and services that we do not operate. This Privacy Policy does not apply to them, and we are not responsible for their content or privacy practices. Please review their privacy policies before providing them with personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
- Material Changes: we will notify you via email (to the address you gave us) and/or a prominent notice on our Site at least 30 days before the changes take effect
- Other Changes: we will update the "Last Updated" date at the top of this Privacy Policy
Your continued use of the Site or Service after the effective date of a revised Privacy Policy means you accept the changes. If you do not agree, stop using the Site and Service and ask us to delete your information.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, contact us:
Gantry LLC 790 N Milwaukee St Ste 302 #666218, Milwaukee, WI 53202, USA
Email: privacy@trygantry.com
We will respond to your inquiry within 10 business days.
14. California "Shine the Light" Law
California Civil Code Section 1798.83 permits California residents to request certain information about our disclosure of personal information to third parties for direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.
15. Nevada Residents
Nevada law allows Nevada residents to opt out of the sale of certain types of personal information. We do not sell personal information as defined under Nevada law. If you are a Nevada resident and have questions, contact us at privacy@trygantry.com.